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Privacy Policy

Privacy Policy

Effective Date: January 1, 2025

US Image Design (“US Image Design,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, or use our services.

1) Information We Collect

  • Contact & Account Information: name, email address, phone number, company name, job title, and similar details you provide via forms, chat, or when you become a client.
  • Business & Project Information: website URLs, branding assets, content, and instructions necessary to deliver our services.
  • Usage & Device Data: IP address, browser type, pages viewed, referring/exit pages, timestamps, and other analytics data collected through cookies and similar technologies.
  • Communications Data: records of emails, calls, SMS/MMS messages, and other communications with us (including support requests and marketing preferences).
  • Payment Data: limited billing details (processed via third-party payment providers; we do not store full payment card numbers on our servers).

2) How We Use Information

  • To provide, operate, and improve our web development, marketing, SEO, and related services.
  • To communicate about projects, proposals, invoices, updates, and service notices.
  • To personalize content, measure performance, and analyze site usage.
  • To send promotional emails/SMS with your consent and honor your choices.
  • To maintain security, prevent fraud/abuse, and comply with legal obligations.

3) SMS/Text Messaging (A2P)

By providing your mobile number and opting in on our website or forms, you consent to receive SMS/MMS from US Image Design regarding appointments, service updates, and promotions. Message frequency varies. Message and data rates may apply.

  • Opt-Out: Text STOP to end. You may also email us at info@usimagedesign.com.
  • Help: Text HELP for assistance.
  • We do not sell your mobile number. Carriers are not liable for delayed or undelivered messages.

4) Cookies & Tracking

We use cookies, pixels, and similar technologies to operate our site, remember preferences, and analyze traffic. You can control cookies via your browser settings. Some features may not function properly if cookies are disabled.

5) How We Share Information

We do not sell or rent personal information. We may share limited data with:

  • Service providers (e.g., hosting, analytics, email/SMS delivery, payment processing) under contracts that protect your data.
  • Professional advisors (legal, accounting) as necessary.
  • Authorities when required by law, to protect rights, safety, or prevent fraud.
  • Business transfers (e.g., merger or acquisition) where data may be part of transferred assets.

6) Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure.

7) Data Retention

We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements, after which we securely delete or anonymize data.

8) Your Choices & Rights

  • Marketing: Unsubscribe from emails via the link in any message, or contact us. For SMS, reply STOP.
  • Access/Update: Request access to or correction of your information by contacting us.
  • Do Not Track: Our site may not respond to all DNT signals.

9) International Users

We primarily operate in the United States. If you access our site from outside the U.S., your information may be processed in the U.S., where data protection laws may differ.

10) Third-Party Links

Our website may link to third-party sites. We are not responsible for their content or privacy practices. Review their policies before providing personal information.

11) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

12) Changes to This Policy

We may update this Policy from time to time. The updated version will be posted here with a new “Effective Date.” Your continued use of our site/services means you accept the updated Policy.

13) Contact Us

If you have questions or requests regarding this Privacy Policy or our data practices, contact us: